Key products

Avaya Aura^® is a flagship communications solution that uses an IP and SIP-based architecture to unify media, modes, networks, devices, applications, and real-time, actionable presence across a common infrastructure. This architecture provides on-demand access to advanced collaboration services and applications that improve employee efficiency.

• Support for up to 28 instances of Session Manager and 250,000 users and 350,000 devices
• Support for up to 18,000 H.323 endpoints on a single Communication Manager server and 350,000 SIP endpoints in an enterprise
• Converged voice and video call admission control
• SIP features, including E911, which reports the desk location of the caller
• A central management application, System Manager, for all Avaya Aura^® applications and Avaya Communication Server 1000, with single authentication
• Support for Avaya common servers, S8300E server, and customer-provided servers

IP Office is Avaya's global midsize solution for enterprises, supporting up to 3,000 users at a single location with IP Office Select editions. For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged networks. Using industry standards, IP Office enables companies to share resources, provide improved customer service, and keep mobile employees accessible.

• Provides a hybrid PBX with TDM and IP telephony and trunk support.
• Provides IP routing, switching and firewall protection, between LAN and WAN (LAN2).
• In addition to basic telephony services and voicemail, IP Office offers both hard phone and soft phone options.
• Includes a robust set of tools for administration (Manager), call tracking (SMDR), and system monitoring and diagnostics (System Status Application).
• Available editions: Basic, Essential, Preferred, Server, Server Select, Server with Virtualized Software, Server/Sever Select hosted in the Cloud