NICE
NICE is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real time from multiple sources, including phone calls, mobile apps, emails, chat, social media, and video. NICE's solutions enable organizations to take the Next-Best-Action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies
Key Products
NICE IEX Workforce Management
NICE IEX Workforce Management (WFM) is the most complete and configurable solution on the market. Its depth has attracted the world's largest and most exacting community of WFM professionals. These companies and individuals value the ability to fine-tune the solution to their specific environment, delivering the greatest forecasting precision and the most engaged employees.